Not getting responses from messages sent to non Facebook friends on Messenger?

If it’s important to you to receive messages on Messenger, from people who aren’t on your Facebook friend list. For example, you had always hoped a long lost family member would find and contact you. Are you aware that their messages will not drop into your messenger inbox? Instead, they will go into a section called Message Requests and if you don’t deliberately search in that section of Messenger you won’t see them.

Also, please bear this in mind when you send out messages on Messenger, when trying to find someone important. If they don’t know to look in Message Requests, that message can sit there for a very long time without being seen by them. Sometimes even years later. So it stays as being delivered but not read.

If you can discover if they have a Facebook page, like a business page. If you message them on this page, even if you are not on their friend list on Facebook, your message will drop into their page inbox so they will see it.

Another way to get around the message request issue is to see if they have made any public posts and write a message on that post telling them to check their message requests in Messenger.

If you have any questions about this, please don’t hesitate to contact me and ask.

Helen Sargent